“Could not complete the Import command because of a problem with the acquisition module interface.”

Issue: You receive the following error when attempting to launch File >> Import…>> EPSON Perfection 4180..

“Could not complete the Import command because of a problem with the acquisition module interface.”

This problem seemed to occur after I attempted to fire the Import.. command from Photoshop when the scanner wasn’t on. Neither rebooting the computer nor rebooting the scanner fixed the problem.

Solved by running the scanner in stand alone mode using Scan and Save. This switched the scanner interface to Full Auto. It then worked and I was able to reset to professional mode. Also added additional drive to scratch disks while trying to resolve this issue.


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