FG Troubleshooting

Issue: ActiveSync 4.1 (included on the Getting Started CD for the VX6700) shows a red exclamation after synchronizing with your VX6700 and doesn’t synchronize contacts.

Upgrade to ActiveSync 4.5. It’s free and can be downloaded from the ActiveSync 4.5 page on Microsoft’s Windows Mobile site. If you install the software while your phone is connected, you’ll need to turn your phone off and on to sync. It should automatically start syncing when you turn the phone back on.

After installing ActiveSync 4.5, I received a notification that I needed to set Outlook as the default mail client. I didn’t, and It seems to work fine without doing so.

Note: I didn’t actually sync any e-mails, as I didn’t have any in either Outlook Mobile or Outlook 2002.

Issue: You receive the following error when you open a Premiere 6.5 project file (.ppj) in Premiere Pro 2.0:

“Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.”

This is most likely caused by an error in the workspace layout. Open the recovered project file and immediately change your workspace to default. Save as a new file.