ActiveSync 4.1 can’t sync contacts on Verizon VX6700 with contacts in Outlook 2002

August 2nd, 2007 admin Posted in Adobe Premiere Pro 2.0, Computing, Epson Perfection 4180 Photo, Hardware, Microsoft ActiveSync 4.1, Microsoft Mobile 5.0, Microsoft Outlook 2002, Microsoft Outlook Mobile, Software, Troubleshooting, Verizon VX6700 1 Comment »

Issue: ActiveSync 4.1 (included on the Getting Started CD for the VX6700) shows a red exclamation after synchronizing with your VX6700 and doesn’t synchronize contacts.

Upgrade to ActiveSync 4.5. It’s free and can be downloaded from the ActiveSync 4.5 page on Microsoft’s Windows Mobile site. If you install the software while your phone is connected, you’ll need to turn your phone off and on to sync. It should automatically start syncing when you turn the phone back on.

After installing ActiveSync 4.5, I received a notification that I needed to set Outlook as the default mail client. I didn’t, and It seems to work fine without doing so.

Note: I didn’t actually sync any e-mails, as I didn’t have any in either Outlook Mobile or Outlook 2002.

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